Privacy policy

Last updated: 24 August 2026

Who is responsible for your information?

Scrase Associates Ltd is the controller of personal information collected through this website. The company is registered in England and Wales under company number 14765175. Its registered office is 29 High Grove, Sea Mills, Bristol, BS9 2NN. Privacy enquiries can be sent to hello@scrase-associates.uk.

Information we may collect

We may collect the contact and business information you choose to provide in an enquiry, including your name, email address, business name, business type and outline service requirements. Our hosting provider may also process routine technical information such as IP address, browser type, requested pages and timestamps for security and operational purposes.

How and why we use it

Enquiry information is used to respond, assess whether we can provide the requested service, prepare a quotation and take steps towards a possible engagement. We may also retain relevant correspondence to protect our legitimate interests, maintain records and comply with professional or legal obligations.

Sharing and processors

Information may be processed by service providers used for website hosting, email, secure document exchange and professional administration. We do not sell personal information. Information is only disclosed where necessary, required by law, authorised by you or covered by an appropriate professional arrangement.

Retention

Unsuccessful or incomplete enquiry information is not kept longer than reasonably necessary. If you become a client, information is retained in accordance with the engagement terms and applicable legal, tax, anti-money-laundering and professional record-keeping requirements.

Your rights

Depending on the circumstances, you may have rights to request access, correction, deletion, restriction, objection or transfer of your personal information. You may also complain to the Information Commissioner’s Office. Some rights are subject to legal and professional exceptions.

Security and email

Reasonable measures are used to protect information. Ordinary email is not completely secure, so please do not send identity documents, bank details, login credentials or highly sensitive tax records in an initial enquiry. Secure exchange arrangements will be provided where needed.

Changes

This policy may be updated when the website, services or legal requirements change. The current version will be published on this page.